October 23, 2015 at 6:42 pm
My experience:
Real Motor claims to be a legitimate exporter of used vehicles from japan, but from my experience, It is my opinion that Real Motor is unscrupulous company that has created a notion of legitimacy in order to continue defrauding innocent buyers from overseas and get away with it. I fell victim to an online fraudulent transaction with Real Motor LTD. I opt not to keep quiet about my experience, as often people defrauded keep quiet and allow these sort of companies to continue with their dishonest ways. I hope that my warning will prevent others from experiencing what I went through. I made a CIF payment to Real Motor for a vehicle to be shipped to my home country back on September 2013. Before I made the payment, they promised to deliver the vehicle in less than five weeks. But once I made the payment, I waited for months but they did not deliver the vehicle. No one contacted me to explain what was going on and when I tried to follow the matter I was told that I was being nuisance. I begged them to at least refund me the money but they declined. After months of waiting, I realised that I was on the path to losing my money. They kept lying to me and many times promised to contact me and did not. I confronted the contact person and threatened to report them to Interpol and expose them through the social media. They begged me not to and promised to send the vehicle. After another endless waiting and follow-ups, they made an offer to ship the vehicle in parts for me to re-assemble, an offer I vehemently refused. To keep me off their back, they shipped me a junk of a car that failed inspection, refused entry and registration into my country. I believe that, once they realised that I was serious about exposing them, they decided to ship me this vehicle that was probably illegally rebuilt unit or even re-modelled. I have been trying to reason with them since in vain.

February 2, 2015 at 4:12 pm
Isa's experience:
The owner of Real Motor and the bunch of cronies in his team has no moral principles whatsoever. They are a group of back street criminals that have created a notion of legitimacy in order to continue defrauding innocent buyers from overseas and get away with it. I fell victim to an online fraudulent transaction with Real Motor I made a CIF payment with these scammers for a vehicle to be shipped to my home country back on September 2013. Before I made the payment, they promised to deliver the vehicle in less than five weeks but once I wired the money, I waited for months but they did not deliver the vehicle. No one contacted me to explain what was going on and when I tried to follow the matter I was told that I was being nuisance. I begged them to at least refund me the money but they declined. After months of waiting, I realised that I was on the path to losing my money. They kept lying to me and many times promised to contact me but did not. I confronted the contact person and threatened to report them to the authorities and expose their scam through the social media. They begged me not to, and promised to send the vehicle immediately. However, after another endless waiting and follow-ups, they made an offer to ship the vehicle in parts for me to re-assemble, an offer I vehemently refused. To keep me off their back, they shipped me a junk of a car that failed inspection, refused entry and registration into my country. I believe that, once they realised that I was serious about exposing them, they decided to ship me this vehicle that was probably illegally rebuilt unit or even re-modelled. I have been trying to reason with them since in vain.

January 2, 2016 at 1:45 pm
M5r2 experience:
I was originally gonna import a black GTS through Real Motor but things went wrong. At this point I was trying to find positive reviews about Real Motor to convince me to stay with them but I found reviews about delivering cars in shittier condition than the ones the customer had selected and sometimes not arriving for many months! Voitek Kwiatkowski the sales manager in charge of foreign trade seemed like a good guy so I gave them a chance. Before sending Real Motor the 100 000 yen In the beginning I was unsure about the whole thing and it was a major dilemma and Voitek had gave me a rough estimate and what he thought the car would sell for and said I could get a refund if we didn't get the car. Later came a white BEAMS MR2 at this point I was hoping to ask for a refund but thought they might as well place this bid as I was still unsure and thought I wouldn't win and I would ask for a refund. We ended up winning the car and I had now found out through another exporter that they claim back the consumption tax. Not only did the invoice include consumption tax but also an inflated shipping price. Voitek didn't agree to correctly adjust any of these figures except for something like $35 off of shipping which in reality I would be paying more than $200 less through more honest exporters and importers. Finally I was going through Real Motors site and found that they had added the car I had won in auction up as their available stock. So I got back to Voitek and he this is what he had to say:

"Consumption tax and issues related to it are not for discussion." "Car has been uploaded on stock, because this is a procedure for new inventory. So we can keep track of who we purchase / sold and shipped , as well all shipping updates will be saved in record of the car." "It has been removed from available stock already."

Now this is complete B.S. since the they have only had a few MR2s in their stock that never change even though they aren't available except for one which is actually a gen2 not a gen3 .
So now I have 100 000 yen with Real Motor but don't trust these guys enough to send over the rest unless I was somehow able to get them legally obligated to send over the actual car I bid.

Now I’m hoping to find some way to get a refund or take some kind of action against them but don't know what to do. I would highly appreciate any advice as I feel like I'm in a lose lose situation either be deceived and receive a MR2 of much smaller value which I suspect would take months regardless of what Voitek said before or lose a $1000+

February 4, 2015 at 8:28 pm
Anonymous's experience:
Real Motor has no pride. I recently purchased a car from them and it was completely misrepresented. I received nothing but lies from them. Odometer reading in miles instead of kilometers and the car came in an un-drivable condition. Check engine light on, air bag light on. Jumvea's awards and membership are purchased, Jumvea has not even responded to emails for help, in speaking to others who have similar experiences as myself they also got no response from Jumvea and have been defrauded by Real Motor Scam Scam!

December 21, 2015 at 6:33 pm
Alay's experience:
Hmmm I bought a car with Real Motor and went to pick up the car today, all excited in the morning, but this happened! They sent me the WRONG CAR. I've heard of this many times over the years with dirty Exporters and there's all kinds of things that go on that just bother me. My exporter has stopped replying my messages. I will escalate this; I have contacted my lawyer in Japan and is ready to start legal action if they don't reply. I am curious, is there any kind of liability in place with exporters, I know there is with importers, as I signed a contract with mine. I think this would be considered fraud.

December 14, 2015 at 3:01 pm
Rustan's experience:
I need advice. What are my options in dealing with Real Motor? I sent my payment over 6 months ago, and to date no car. Now they are shipping an older model, without my consent. I know nothing about the vehicle they are shipping, not even the colour, only it is a 1998 Audi A8. What are the repercussions if I refuse to clear the car at port here?

October 18, 2015 at 6:12 pm
Randyk's experience:
The battle with Real Motor rages on. I went to the RCMP yesterday to lodge a fraud charge but they told me because the deal was done in Japan they could not help me. I have tried contacting Jumvea, no response. I have received one response from METI and have sent them the info they asked for, waiting on response. Has anyone else ever tried to charge one of these Scam Artists?I feel that if I don't act quickly this will fall through the cracks and others will be duped by this crooked company called Real Motor Any suggestions on how I can get the word out to warn others who may be thinking of using them. Thanks to those who have contacted me, I appreciate all your help. Perhaps my experience will warn others away from fraud by this people.

February 1, 2015 at 7:59 pm
Cisjapan's experience:
I got cheated by Real Motor many years ago. Wonder how they are still in the market. It is a complete scam. Never send your money to Real MotorMy money never been refunded, and on top of that they charged me 600 USD for cancelling my order, although it was Real Motor that did not want to ship the car because in fact they did not have that car in the stock.

October 2, 2015 at 10:55 am
Anonamoius's experience:
Avoid Real Motor like the plague, the dealer is a crook who has many complaints against him [wish I had done more research] the worst thing is why Tradecarview does not black list them, or is tradecarview only about getting their commission from the deal and that is it, the dealer should have been blacklisted a long time ago, the only reason they can trade is because Tradecarview allow! Is there anyone out there who actually received help from Tradecarview after they complained about a vehicle they received from Real Motor was sub standard? I got a reply to my first two emailed complaints and nothing since, they tell you they will get back to you in two days, and I'm still waiting. DO NOT SEND THESE PEOPLE YOUR MONEY, it is like playing Russian roulette, you may get lucky and get a car or you may get scammed, and if you do, well you are on your own.

September 26, 2015 at 3:33 pm
David's experience:
I was in the process of purchasing a 1990 r32 GTR from Real Motor They started out very professional, but when I started questioning about the car I was purchasing the sales representative started stuttering and didn't know how to answer my questions. I wanted to have a separate company to come inspect the car, they kept advising me against it and guaranteed that Real Motor mechanics thoroughly look over the cars before exportation. Since then I've gotten no response after mentioning many of the comments that I've read on here. THANK YALL SO MUCH FOR SAVING ME A $20K NIGHTMAR.

September 9, 2015 at 9:13 am
Mina's experience:
Terrible company, terrible people! I got my car not in the described condition 5 months after I had paid for my car. The worst customer service I have ever seen, rude people! Rusty undercarriage of the car they shipped shocked me. Do not recommend Real Motor to anyone.

August 29 , 2015 at 11:21 pm
Rafael's experience:
I began to start the process of buying a car through Real Motor, then I saw this and it all made sense now. I asked them to provide me with documentation on the vehicle as the bank was requesting it in order to release the funds. I cannot thank my bank enough for this bought me time to research on this company. I received radio silence from Real Motor after I clicked order. I emailed and contacted them well within their business hours, still radio silence. So I pulled out and told them that it was true what the internet says about them. They are full of scams. I found it pretty funny that they were very responsive when I first inquired about the car. Thanks for the help and for helping me avoid a $16000 disaster.

February 9, 2015 at 6:51 pm
Ikmah's experience:
I had the most horrid experience with this company. This company is a scam and I would not recommend it even to my worst enemy. If you value your money and your sanity, don't buy with them, they will take your money and simply frustrate you until you give up chasing what you had paid for with them. YOU HAVE BEEN WARNED!

January 25, 2015 at 10:11 am
Randyk1 experience:
Big Problem with Real Motor and with the car sent I purchased a 94 850 Volvo and I picked the car up yesterday at WWL. At first it would not start, once started huge clouds of blue smoke and would not rev past 1500 RPM. The car had been poorly repainted, paint flaking off, obvious signs of collision repair to drivers side of car (door don't fit well, huge body line distortion.) In other words a piece of junk I had asked all the right questions before the purchase, and received affirmatives to questions such as condition, actual mileage, mechanical condition, body, any accidents, as was told point by point, no accidents, odometer has not been turned back, engine and transmission function with no problems etc, but their promises were all false. I have contacted both sales person and company with no reply, tried to Skype them and received one reply as to having received my email but then I believe they have blocked me. What recourse do I have??? Anyone else with similar problems?? Thanks in advance to any advice or assistance.

December 1, 2014 at 1:57 pm
M35Squirrel experience:
I had being going back and forth with this company called Real Motor based in Nagoya, trying to get a1989 GTS-Tsedan. I had all the details negotiated, but when I requested for additional pictures of the bottom of car and the metal registration plate, the communication just stopped, I made a few more attempts asking for pictures but they never answered. My last attempt was a month ago. Is this typical? Am I asking too much? I would like to know if you guys have better information on this company, because I have read some horror stories about them on other forums.

November 29, 2014 at 7:11 am
James experience:
I have bookmarked a lot of Real Motor's so called "stock cars," and started about two months ago. Many of them were stated "sold" according to their webpage. These "sold" cars were taken off their search page, but strangely, the supposedly sold stocks started just last weeks, to re- appear on their website listed ready to be sold and exported and since I had saved the bookmarks I clearly caught them in a lie before I committed to buy from them!!! wow

November 23, 2014 at 16:30 pm
Am M.'s experience:
Real Motor are rookies sitting there to rip people off. And I can confirm that the company buy cars from jap auctions and wind back the kilometres to almost half and put it up for sale on tradecarview. I was not shocked to see other buyers claiming they have being ripped off. I would not recommend my worst enemy to buy from this site. I have even heard they just take any pictures from other dealer sites and ship you a similar car or even different colours and that is, IF they ship you a car for your money at ALL!!!!!!!!!! SCAM

November 21, 2014 at 11:30 pm
Sergey I.'s experience:
When I call Real Motor to enquire about my undelivered car, it is the same 3 people who answer in the rudest possible way. Are they linked to some fraudulent companies and extorting money from innocent people? Well, time will tell. Japanese authorities are smart. If they get caught, that will be for good. From my experience, it is a small bunch of Japanese people who have found a way to rip people off. Generally the Japanese are known for their politeness.

November 20, 2014 at 4:30 pm
Laura m.'s experience:
I would never have used Real Motor only that the company had placed an ad on tradecarview website, a site that I already trusted. There conduct is rubbish and their attitude is terrible. Tradecarview advertise lots of different car exporters giving them gold stars, verified business member for 2 years then you get ripped off and you contact them, they don't reply to your email. you ring them stressing you have been ripped off by someone on their web site and they palm you off and tell you to give them another month to contact you bra bra bra..

November 11, 2014 at 2:22 pm
Darksc00by experience:
So, Real Motor scams now. I was literally a hair from paying for a car from Real Motor, but realised a lot of people have issues with this company. I don't want to be one of the few who lost money with these scammers for no good reason. I just realized Real Motor *had* some shady dealings previously. Some of these overseas "dealers" are not totally legit, just do your research and make an informed decision. Google brings up relevant articles from the last 5 years. Real Motor is a not a legitimate company. They have shady business dealings that you as a buyer should be careful of.